1. Introduction

1.1 These Terms & Conditions (“Terms”) govern the relationship between WaveLight Digital Creations (“we,” “us,” “our”) and any individual or entity (“Client,” “you,” “your”) purchasing or using our design, branding, and related services.
1.2 By engaging our services, you agree to be bound by these Terms.

2. Scope Of Services

2.1 Services: We offer graphic design, website development, logo creation, corporate branding, and other creative services as described in our proposals or project briefs.
2.2 Deliverables: Specific deliverables, timelines, and pricing will be outlined in a formal proposal or agreement prior to project commencement.

3. Project Process & Responsibilities

3.1 Client Collaboration: You agree to provide timely feedback, content, and approvals to enable us to meet agreed-upon timelines.
3.2 Revisions: Unless otherwise stated, each project includes a set number of revisions. Additional revisions beyond the agreed scope may incur extra fees.
3.3 Third-Party Services: We may engage trusted third-party partners for printing, production, hosting, or other specialized tasks. While we coordinate these services, we are not liable for their performance, delays, or errors.

4. Fees & Payment

4.1 Pricing: Fees for our services are outlined in our proposals. Any additional requests or scope changes may result in additional costs.
4.2 Payment Schedule: Invoices will be issued according to milestones, monthly billing, or as outlined in the project agreement. Payment terms are typically due within fourteen (14) days of the invoice date, unless otherwise stated.
4.3 Late Payments: Late payments may be subject to interest charges or project delays. We reserve the right to suspend or terminate services if invoices remain unpaid beyond the due date.

5. Intellectual Property

5.1 Ownership: Upon final payment, ownership of the final deliverables (e.g., logos, website designs) transfers to the Client. We retain the rights to any preliminary work or concepts not used in the final deliverable.
5.2 Portfolio Use: We reserve the right to showcase the completed work in our portfolio, marketing materials, and promotional activities unless otherwise agreed in writing.
5.3 Client Content: You warrant that any materials, text, images, or other content you provide do not infringe upon any third-party rights. You grant us a non-exclusive license to use such content for the purpose of fulfilling the project.

6. Confidentiality

6.1 Mutual Confidentiality: Both parties agree to maintain confidentiality of any proprietary or sensitive information exchanged during the course of the project.
6.2 Exclusions: Information that is already public, independently developed without reference to the disclosed information, or obtained lawfully from a third party is not considered confidential.

7. Liability & Indemnification

7.1 Limitation of Liability: To the fullest extent permitted by law, our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the specific services.
7.2 No Warranty: We make no warranties, express or implied, regarding the services provided.
7.3 Indemnification: You agree to indemnify, defend, and hold harmless WaveLight Digital Creations from any claims, damages, or liabilities arising from the use of your supplied content or from your breach of these Terms.

8. Revisions & Amendments

8.1 Amendments: We may update or modify these Terms from time to time. Notice of material changes will be provided to existing Clients, and continued use of our services constitutes acceptance of the revised Terms.

9. Termination

9.1 By Client: You may terminate the project at any time upon written notice. You will be invoiced for all work completed up to the termination date, including any non-cancellable third-party costs.
9.2 By WaveLight: We reserve the right to terminate services if you fail to comply with these Terms or if invoices remain unpaid for a significant period.

10. Dispute Resolution

10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of South Africa.
10.2 Negotiation: In the event of a dispute, both parties agree to negotiate in good faith to resolve the matter before pursuing legal action.
10.3 Arbitration: If negotiation fails, disputes shall be resolved by binding arbitration under [Arbitration Rules/Body], unless otherwise required by law.

11. Force Majeure

11.1 Events Beyond Control: Neither party shall be liable for delays or failure to perform resulting from events beyond their reasonable control, including but not limited to natural disasters, strikes, or internet outages.

12. Entire Agreement

12.1 Complete Understanding: These Terms, together with any project-specific agreement or proposal, constitute the entire agreement between the parties and supersede all prior negotiations, understandings, or agreements.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.